For the purpose of this Policy:
This section is designed to provide You with information on how we collect and store your Personal Information.
You do not need to provide any Personal Information to Soluto in order to have access to our Site. However, in certain cases, You will be required to create a profile on our Site if You wish to interact with the site, such as in the following ways:
If You create a profile, certain information by default will be viewable by the public (“Public Profile Information”). Certain other information will only be viewable by users who You support using Soluto’s Service (“Limited Profile Information”). Certain profile information will only be viewable by You (“Private Profile Information”). Examples of these three categories of information:
For Supporters: if You invite another user to support through Soluto’s Service, You will need to provide Soluto with the email addresses for any users You wish to support. For Supportees: your Supporter will invite You to the Soluto Service by providing your email address to Soluto. This is necessary for Soluto to send You an invitation to use the service.
If You sign up for any newsletters, emails, or if You respond to any surveys on the Site, You will need to provide Soluto with your email address so we can respond to You via email.
If You purchase any products or services from Soluto, You will provide Soluto or a designated third party payment processor with your payment details (such as your credit card number, billing address, etc.) in order for Soluto to complete the transaction with You.
Any Personal Information provided to Soluto will be collected, used and stored by Soluto in order to provide our Site, Software and Services to You.
When You install and run Soluto’s Software on your PC, the Software collects, aggregates and transmits technical information about your PC to Soluto so Soluto can provide its Service to its users. Soluto uses this Anonymous Information:
This Anonymous Information may include: technical information regarding the hardware and software installed on your PC; PC performance, health, security and update status; technical data regarding PC crashes and user frustration events; information regarding the type of Internet connection, ISP name, country and city; information relating to the installation or uninstallation of hardware and software on the PC and processes running at boot; browser type and configuration; and information regarding the use of Soluto’s Software.
Soluto does not store your IP address or transmit any Personal Information from your computer. Soluto does not collect, transmit or store your browsing history; bookmarks; cookies; emails; or any other information regarding the content You create, view or share on your PC.
Anonymous Information from your PC will be collected by Soluto’s Software and transmitted for storage in the PC Genome. In the aggregate, this information will be available in statistical form for other users to view and edit. Soluto also reserves the right to use, share or provide aggregated or statistical Anonymous Information with third parties. Anonymous information will be shared between the Supporter and Supportee who have an active support relationship using the Soluto Service in order to provide support using the Service.
Soluto implements technical and operational safeguards to maintain the integrity and privacy of your Personal and Anonymous Information. Your information can only be accessed within Soluto by authorized employees who need to have access to the data in order to be able to fulfill their given duties.
Like most sites on the Internet, some portions of our Site and some of the emails we send utilize third-party “cookies" and other tracking technologies. A "cookie" is a small text file transferred to your device that may be used, for example, to collect information about Site activity and in case of registered profile, to save registration ID and login password for future logins to the Site. In addition, these tracking technologies may track your IP address or usage of our Site or emails.
Soluto may allow You to send messages to other users, either through Soluto’s Site, Software or Services. Soluto does not actively monitor or read the content of these messages, although Soluto may from time to time access these messages in order to improve the quality of our Site, Software and Services.
You may easily remove yourself from our mailing list. Each email You will receive from us will contain clear instructions on how to remove yourself. In addition, Personal Information You provide under your profile can always be reviewed, updated, corrected or deleted by You and it is your responsibility to maintain such Personal Information accurately and completely at all times.
Our Services may contain links to other sites. Other sites may also reference or link to our Site. We are not responsible for the privacy practices or the content of such other sites.
Soluto is committed to protecting your privacy. Protecting your privacy is an evolving area, and Soluto is constantly evolving to meet these demands. Furthermore, no method of Internet transmission or storage is perfect or impenetrable and Soluto cannot guarantee absolute security.
By using Soluto’s Site, Software or Services, You expressly agree that Soluto will not be liable for any third party action, misuse, abuse or infringement of data and information security.