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    Foxit Reader Crash

    Suspect
    foxit reader.exe
    Exception Code (c0000005)
    Offset 0xc78caa
    Crash no. 5_339a7c03-5146-8403-7338-bed1cc6679e9

    Foxit Reader

    Foxit Reader has encountered a problem and need to close.

    We have created an error report that you can send to help us improve Foxit Reader. we will treat this report as confidential and anonymous

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    Technical Details

    You can use the stack-trace and running-module list samples below to research the causes of and solutions for the crash.

    • Example 1
      Application name Foxit Reader
      Application full name Foxit Reader
      Version 5.3.1.606
      Vendor Foxit
      Crash date 7/19/2012
      Process up time 00:00:58
      Application installed for 37 days
      Exception type access violation
      Exception code c0000005
      Exception help
      Instruction
      Original stack depth 18
      Stack Trace
      Module Offset
      ole32.dll:4ce7b96f15c000 0x13ad65
      ole32.dll:4ce7b96f15c000 0x13ad0c
      ole32.dll:4ce7b96f15c000 0x13dda6
      ole32.dll:4ce7b96f15c000 0x58a43
      ole32.dll:4ce7b96f15c000 0x58938
      ole32.dll:4ce7b96f15c000 0x5950a
      ole32.dll:4ce7b96f15c000 0x13dccd
      ole32.dll:4ce7b96f15c000 0x13db41
      ole32.dll:4ce7b96f15c000 0x13e1fd
      ole32.dll:4ce7b96f15c000 0x59367
      ole32.dll:4ce7b96f15c000 0x59326
      user32.dll:4ce7ba59100000 0x162fa
      user32.dll:4ce7ba59100000 0x16d3a
      user32.dll:4ce7ba59100000 0x177c4
      user32.dll:4ce7ba59100000 0x1788a
      foxit_reader 0xc78caa
      foxit_reader 0xc78794
      foxit_reader 0xc8010f
      Running modules during crash
      Module File Size Version Vendor MD5
      foxit reader.exe 24,039,424 5.3.1.606 Foxit Corporation c67c7d91-f16a-1ca6-b4df-1a9267d8e9cc
      speech.fpi 253,952 1.0.0.1 d720aac4-3f9a-085b-2465-235d9a94ffd5
      frmsplg.fpi 1,200,128 2.1.0.528 Foxit Corporation e07040a9-e3c9-a93d-452b-5baef7e69772
      updater.fpi 184,320 1.1.0.215 Foxit Corporation b497abaa-e108-de01-a925-e5757211fadf
      facebook_plugin.fpi 4,345,856 1.0.0.1 TODO: <公司名> 25a47a6e-bde3-1720-1c67-80679a727bc2
      riched20.dll 483,328 5.31.23.1230 Microsoft Corporation d2d20b85-cbd9-9458-935c-3b6333cad6fd
      sapi.dll 1,220,608 5.3.13120.0 Microsoft Corporation 3ad75367-cc6b-0a8e-058b-b2773416ca88
      ieproxy.dll 176,128 8.0.7601.17824 Microsoft Corporation 200c1f42-5143-ff7f-7866-c34f2c71ea7a
      gdiplus.dll 1,638,400 6.1.7601.17825 Microsoft Corporation 4ff81777-3048-8102-5490-033bf069dabd
      devrtl.dll 57,344 6.1.7601.17621 Microsoft Corporation d05a1bcd-5f7e-ef7f-30e0-55dcc9e96180
      explorerframe.dll 1,503,232 6.1.7601.17514 Microsoft Corporation 425dd0ee-18d9-0635-4703-e2318552ed25
      shdocvw.dll 188,416 6.1.7601.17514 Microsoft Corporation 6c0ff4c4-d7ac-a896-e166-71d0e9a2f319
      msdmo.dll 45,056 6.6.7601.17514 Microsoft Corporation d1428c55-db65-9957-b407-2dc0a9c27c0b
      adsldpc.dll 212,992 6.1.7600.16385 Microsoft Corporation b420f605-e7b2-b9de-409c-0c6a4fedd2a4
      activeds.dll 217,088 6.1.7601.17514 Microsoft Corporation 060b1f01-477e-2f61-57c4-ece377d9c9df
      msdrm.dll 360,448 6.1.7601.17514 Microsoft Corporation 720dd352-83e4-dc3c-3b49-b60498766486
      odbcint.dll 229,376 6.1.7600.16385 Microsoft Corporation 7360463e-b1c3-3f03-f92a-de9031e3d4a2
      odbc32.dll 573,440 6.1.7601.17514 Microsoft Corporation 21e1f87f-a0af-da5b-b23b-9fedcdab7a33
      msvfw32.dll 135,168 6.1.7601.17514 Microsoft Corporation ad38e3ae-09dc-ddcb-f7b3-882f196c7183
      oledlg.dll 114,688 6.1.7600.16385 Microsoft Corporation 049a3e26-177d-50cd-baa9-d3c02910d18d
      olepro32.dll 102,400 6.1.7601.17514 00000000-0000-0000-0000-000000000000
      sxs.dll 389,120 6.1.7601.17514 Microsoft Corporation 2ed3ea9c-a679-5021-fe9f-8557e58e008b
      oleacc.dll 245,760 7.0.0.0 Microsoft Corporation 926c63cf-62b7-6fb2-0b39-b38e92380a09
      winspool.drv 331,776 6.1.7601.17514 Microsoft Corporation fbac1500-d1bd-a864-a730-009908868ca7
      comctl32.dll 1,695,744 6.10.7601.17514 Microsoft Corporation c63d2b35-0d2a-9a25-82a0-52238425c872
      ntmarta.dll 135,168 6.1.7600.16385 Microsoft Corporation fe92441f-7641-db7c-8b89-d17655847cdd
      winmm.dll 204,800 6.1.7601.17514 Microsoft Corporation 3be42aef-46cd-b1ab-3fc3-e5b2b1935c73
      srvcli.dll 102,400 6.1.7601.17514 Microsoft Corporation af9b9c3a-0b61-d40d-9670-86040b3b62a9
      netutils.dll 36,864 6.1.7601.17514 Microsoft Corporation c6a4ec6c-89a4-b2c9-e607-3afdaae3f607
      netapi32.dll 69,632 6.1.7601.17514 Microsoft Corporation fe084976-a91f-936f-c95b-1b67a0fced29
      winnsi.dll 28,672 6.1.7600.16385 Microsoft Corporation e810924c-e0f4-f652-a4eb-87716da0c24c
      iphlpapi.dll 114,688 6.1.7601.17514 Microsoft Corporation 6d77812b-20a0-a317-7fe2-6c662827470e
      webio.dll 323,584 6.1.7601.17725 Microsoft Corporation 34bd3e60-16e2-65c5-4a2d-774eac98d278
      winhttp.dll 360,448 6.1.7601.17514 Microsoft Corporation 3b49f458-48f7-a8a3-9689-997b7bd00e95
      profapi.dll 45,056 6.1.7600.16385 Microsoft Corporation 3327942c-98a5-d43d-5022-19ff37c7ebc7
      rpcrtremote.dll 57,344 6.1.7601.17514 Microsoft Corporation 12cba8c2-ec75-5db8-246a-9ecc02a728e3
      wkscli.dll 61,440 6.1.7601.17514 Microsoft Corporation 2d39913c-8f44-5d6e-525a-85b7550d8ba9
      version.dll 36,864 6.1.7600.16385 Microsoft Corporation 8726e094-550a-eaaa-ff78-53c1754091e9
      wsock32.dll 28,672 6.1.7600.16385 Microsoft Corporation a81261e3-c7a6-40f8-169a-7e92c12f4203
      mpr.dll 73,728 6.1.7600.16385 Microsoft Corporation 5678ef6c-efa3-59ac-470f-6208f0f585ce
      dui70.dll 729,088 6.1.7600.16385 Microsoft Corporation 28a7b63c-2264-2cc7-34da-b54a5dff1a34
      duser.dll 192,512 6.1.7600.16385 Microsoft Corporation 14e0cd8c-cda4-45f8-64e0-3ace064ca753
      atl.dll 81,920 3.5.2284.0 Microsoft Corporation 92547758-d4ff-2419-8b08-325e583c527f
      msacm32.dll 81,920 6.1.7600.16385 Microsoft Corporation e95cac10-8df7-81c2-a1bb-d9b8cc587b8a
      dwmapi.dll 77,824 6.1.7600.16385 Microsoft Corporation 75701bda-0f26-7238-585b-fcdd668c648b
      msimg32.dll 20,480 6.1.7600.16385 Microsoft Corporation efb324e4-6b66-4c18-ee0b-6871aaa8c9f6
      rsaenh.dll 241,664 6.1.7600.16385 Microsoft Corporation a874885d-1dc1-dedd-29e1-2de0e2013493
      propsys.dll 1,003,520 7.0.7601.17514 Microsoft Corporation e3b46bf0-ea36-5157-1fdb-afafcc47de62
      uxtheme.dll 524,288 6.1.7600.16385 Microsoft Corporation 8e999ed2-7782-6966-82b4-f0303bf4e7af
      snxhk.dll 245,760 7.0.1456.418 AVAST Software 3532f4c9-5c62-c343-5bf5-60c5e671544d
      apphelp.dll 311,296 6.1.7601.17514 Microsoft Corporation 319f4990-a963-15f8-cf19-6a205ea3cd5d
      cryptsp.dll 90,112 6.1.7600.16385 Microsoft Corporation b6fbc2d0-74d9-b016-1664-78fc7ae2b212
      cryptbase.dll 49,152 6.1.7600.16385 Microsoft Corporation cd6f8ff0-f909-94be-c37a-cc1b344685ff
      sspicli.dll 393,216 6.1.7601.17856 Microsoft Corporation 21ada7ed-89df-5245-8f01-f0a86d69e524
      imm32.dll 393,216 6.1.7601.17514 Microsoft Corporation 569ef0a6-d969-90a1-35f6-d942caa15882
      urlmon.dll 1,273,856 8.0.7601.17824 Microsoft Corporation cb10cd26-82c5-4eab-5627-37ab352ae0d6
      devobj.dll 73,728 6.1.7601.17621 Microsoft Corporation 50f4ef2e-5e2f-b113-bed4-a04ccad64c08
      lpk.dll 40,960 6.1.7600.16385 Microsoft Corporation ef214738-2440-0089-9262-5e20cadfaf85
      oleaut32.dll 585,728 6.1.7601.17676 Microsoft Corporation 825e766c-7fb5-662e-ce9c-54ac238471d9
      kernelbase.dll 286,720 6.1.7601.17651 Microsoft Corporation c9212d5c-b6b6-5b17-89bc-5d7e3cb979e1
      user32.dll 1,048,576 6.1.7601.17514 Microsoft Corporation d8b20d5e-75b2-4305-cd2e-bb9ea8e6cdd3
      shell32.dll 12,886,016 6.1.7601.17859 Microsoft Corporation 4779e929-df08-db51-5dc8-9fb2e903a0f6
      ole32.dll 1,425,408 6.1.7601.17514 Microsoft Corporation 26f78c92-8680-1f63-54c3-d8e17238c6dd
      rpcrt4.dll 983,040 6.1.7601.17514 Microsoft Corporation 8380adc5-94cf-1f20-1f80-84ecc696a8b7
      iertutil.dll 2,088,960 8.0.7601.17824 Microsoft Corporation 98b9ffdc-11b9-a3b7-c1e6-2ce8aba68a68
      usp10.dll 643,072 1.626.7601.17514 Microsoft Corporation feaa4a80-3abb-f4d5-9334-dd906bcb1de5
      clbcatq.dll 536,576 2001.12.8530.16385 Microsoft Corporation d38856ff-3409-277f-2091-1d8796912834
      kernel32.dll 1,114,112 6.1.7601.17651 Microsoft Corporation e9f8c399-59cc-56d9-66eb-8d8a8b4c2beb
      wininet.dll 1,003,520 8.0.7601.17842 Microsoft Corporation 5db30626-dcda-9ba1-ea9a-08033c621b97
      setupapi.dll 1,691,648 6.1.7601.17514 Microsoft Corporation b516fb10-ff0a-6dda-4458-8f3c445dc273
      msctf.dll 835,584 6.1.7600.16385 Microsoft Corporation c98b61c9-b0b2-7cfd-1138-d8774795a79b
      msasn1.dll 49,152 6.1.7601.17514 Microsoft Corporation b5398f93-af0b-3de1-6f58-c7790682c010
      shlwapi.dll 356,352 6.1.7601.17514 Microsoft Corporation 11c1c38c-53d6-6fe9-3ea1-590891491d71
      wldap32.dll 282,624 6.1.7601.17514 Microsoft Corporation f945bba8-adec-3499-61e0-fef8e2a99152
      advapi32.dll 655,360 6.1.7601.17514 Microsoft Corporation 6b37e295-2333-62f0-eb56-2b8586d0f14a
      cfgmgr32.dll 159,744 6.1.7601.17621 Microsoft Corporation 47e836f4-79fa-cd9e-75ad-8c313673f450
      crypt32.dll 1,171,456 6.1.7601.17827 Microsoft Corporation 8c339512-6ffe-9824-23ef-9bc8d4368a84
      comdlg32.dll 503,808 6.1.7601.17514 Microsoft Corporation af1eded1-97de-41be-cf65-85027ff3e732
      ws2_32.dll 217,088 6.1.7601.17514 Microsoft Corporation 4f5af17f-2c09-a9d4-6055-ba69f903e3e9
      msvcrt.dll 704,512 7.0.7601.17744 Microsoft Corporation 8a0ac89d-aaaa-97c3-bdab-3c67165a824e
      gdi32.dll 589,824 6.1.7601.17514 Microsoft Corporation 7badd3d6-d6f1-cef6-9547-613ed5e170a2
      nsi.dll 24,576 6.1.7600.16385 Microsoft Corporation 1c057763-d563-2a55-3119-35c67e9fdfdc
      sechost.dll 102,400 6.1.7600.16385 Microsoft Corporation 077fc9cf-4090-a167-e5fa-e195d534da3a
      ntdll.dll 1,572,864 6.1.7601.17725 Microsoft Corporation 180f3be7-6019-b62c-ef17-6fb78d76a47b
      sfc_os.dll 53,248 Microsoft Corporation b09a5c89-55a8-7454-45c4-181195230757
      sfc.dll 12,288 Microsoft Corporation d1d1dcc6-d61e-7f82-05c0-0773c3e7053c
      More
    • Example 2
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    • Example 3
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    • Example 4
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    • Example 5
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    • Example 6
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    • Example 7
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    • Example 8
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    • Example 9
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    • Example 10
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